Here are extracts from a post on LinkedIn I commented on.
But the bank manager didn’t like it. He followed me outside to my car to tell me:
“Because you are not a member, you can’t dialogue with our customers. If you do, you can’t come back.”
At that moment, I had a choice:
i. React with racket energy—get defensive, blame, or fight back.
ii. Stay in integrity, engage for clarity, and be present to the possibility of something bigger.